Telephone Calling Features

Here’s how Anonymous Call Rejection works:

·         Lift the handset and listen for the dial tone.

·         Press *77.  (On a rotary phone, dial 1177).

·         Listen for a confirmation tone or announcement.  Hang up.

When someone calls:

·         Callers who have blocked the display of their name and/or number will hear an announcement that you do not accept anonymous calls and that they should cancel the blocking option and call again.

·         All other calls will ring through as usual.

To cancel Anonymous Call Rejection:

·         Press *87 (One rotary phone, dial 1187).

·         Listen for a confirmation tone or announcement, then hang up.

·         You will be notified when or how many calls have been rejected.

·         Lift the handset and listen for the dial tone.

·         Press *72

·         Listen for the confirmation tones.

·         Dial the number where you want your calls forwarded.

·         Listen for confirmation tones.

·         To turn off the service, lift the handset and listen for dial tone, press *73.  Listen for the confirmation tone.

Here’s how Call Forwarding Busy Line works:

To turn on the service:

·         Lift the handset and listen for the dial tone.

·         Press *90.

·         Listen for the dial tone.

·         Dial the number where you want your calls forwarded.

·         Listen for confirmation tones, and then dial tone.

To turn off the service:

·         Lift the handset and listen for the dial tone.

·         Press *91.

·         Listen for the confirmation tone followed by a dial tone.  Your Call Forward is now turned off.

To Change the “forward to” number:

·         Turn off Call Forwarding Busy Line.

·         Repeat the steps above to turn on Call Forwarding Busy Line, entering the new “forward to” number.

Here’s how Call Forwarding Now Answer works:

·         Lift the handset and listen for the dial tone.

·         Press *92.

·         Listen for confirmation tones followed by a dial tone.

·         Dial the number where you want your calls forwarded.

·         Listen for confirmation tones followed by a dial tone.

To turn off the service:

·         Lift the handset and listen for the dial tone.

·         Press *93.

·         Listen for the confirmation tone, followed by a dial tone.  Your Call Forwarding No Answer is now “off”.

To change to “forward to” number:

·         Turn off Call Forwarding No Answer as directed above.

·         Repeat the steps above to turn on Call Forwarding, No Answer, entering the new “forward to” number.

To answer a waiting call:

·         When you’re on the phone, a special tone tells you a second call is waiting.

·         Simply press and quickly release the “switchhook” on your telephone.  Your first caller is automatically placed on hold, while you’re connected with the second caller.

To turn off call waiting before making a call:

·         Lift the handset and listen for the dial tone.

·         Press *70 or 70#

·         Listen for the confirmation tone.

·         Dial the telephone number you wish to call.  After you hang up from your call, call waiting automatically turns on again.

Here’s how Per-Call Blocking works:

·         Pick up your handset and listen for the dial tone.

·         Press *67.  Listen for confirmation tone and then dial tone.

·         Dial the number you are calling as usual.

·         The person you have called will not be able to see your number displayed on their telephone display screen.

·         You must dial *67 each time you with to place a call that is to be blocked.

Here’s how All-Call Blocking works:

·         Subscribing to All-Call Blocking will automatically suppress the appearance of your name and/or number on all calls.

To unblock All-Calls Blocking:

·         Pick up your handset and listen for the dial tone.

·         Press *82.

·         Dial the number you are calling.  Your number will be unblocked for this call only.

Here’s how Caller ID works:

·         When you receive a call, wait until your telephone completes the first ringing signal.

·         The telephone number and name will automatically appear on your display screen.

·         If you choose to answer the call the name and number will remain on the screen until you or the caller hangs up.

Here’s how Call Waiting/Caller ID work:

·         When you receive the second call, wait a few seconds after the first call waiting tone.

·         The telephone number of the person calling you will automatically appear on your display telephone or unit.

·         You may choose to answer the call or ignore it.

Continuous Redial
This feature redials a busy number for you, then alerts you when the line becomes available.

Here’s how Continuous Redial works:

·         When you hear a busy signal, hang up.

·         Pick the handset again and listen for a normal dial tone.

·         Press *66.  Hang up.

·         Your phone will check the number for up to 30 minutes.

·         A special callback ring alerts you if the line becomes free.

·         Pick up the handset to automatically place the call.

Customer Originated Trace

How it works:
When you receive a harassing call, you can dial a simple code to trace the source of the call for the telephone company.

How to use:

·         Hang up on the call.

·         Pick phone back up immediately.

·         Press *57.

·         Hang up.

·         Call Harlan Municipal Utilities.

·         The number you traced will be recorded at the phone company.  If you decide to follow up on the matter, we’ll provide that number to the local authorities.

Last Call Return
This feature allows you to find out who called you if you could not get to the phone in time. Long distance charges may apply.

 Here’s how Last Call Return works:

·         Lift the handset and listen for a normal dial tone.

·         Press *69. (On rotary phones, dial 1169) and follow the prompts.

·         Your phone number will dial the last number of the last incoming call.

If the line is busy:

·         Hang Up.  Your phone will keep trying the line for up to 30 minutes.

·         A special callback ring alerts you if the line becomes free.

·         Pick up the handset to automatically place the call.

To cancel your Last Call Return:

·         Press *89 (On rotary phones dial 1189).

Here’s how Priority Call works:

·         Life the handset and listen for the dial tone.

·         Press *61 (On rotary phones dial 1161)

·         Listen for an announcement telling you whether the feature is currently on or off.  The recorded voice will then tell you how many numbers are currently stored on your list.

·         Follow the voice instructions and choose from the following options.

·         Press 3 to turn on/off.

·         Press 1 to review your list.

·         Press # to add a number (On a rotary phone dial 12).

·         Press * to delete a number (On a rotary phone, dial 11).

To add the last caller to your list:

Selective Call Forwarding
This feature allows you to create a list of numbers and program a forwarding number.  When someone on your list calls, their call will ring at the forwarding number location.  All other calls ring to your line as normal.

Here’s how Selective Call Forwarding works:

·         Lift the handset and listen for the dial tone.

·         Press *63 (On a rotary phone, dial 1163).

·         Listen for an announcement telling you whether this feature is currently on or off.

·         Upon the first time use, an announcement prompts the subscriber to enter the number that calls will be forwarded to, followed by the pound sign (#).

Choose from the following options:

·         Press 3 to turn on/off.

·         Press 1 to review your list.

·         Press # to add a number to your list.

·         Press * to delete a number from your list.

·         Press 0 to hear the announcement again.

To add the last caller on your forward list:

·         Press #01# (On a rotary phone, dial 1201).

To enter the “forward to” number:

·         The first time you turn on the service, you will e asked to enter the number you would like your special calls forwarded to.  From then on the system will remind you of the current “forward to” number.

·         If the current number is correct, dial 1.

·         If you wish to change the current “forward to” number, dial 0 and then follow the voice instructions.

Selective Call Rejection
This feature allows you to create a reject list of up to 10 directory numbers.  Calls from these 10 numbers will receive a fast busy.  The subscribers phone will not work.

Here’s how Selective Call Rejection works:

·         Lift the handset and listen for the dial tone.

·         Press *60.

·         Press 3 to turn on/off.

·         Add an entry to the reject list by dialing # Telephone Number #.

·         Remove an entry from the list by dialing * Telephone Number *.

To add the last caller to your rejection list:

To program your Speed Calling list:

·         Life the handset and listen for the dial tone.

·         Press *74.

·         Listen for the dial tone.

·         Dial a one-digit speed code (from 2 through 9).

·         Dial the telephone number you wish to assign to that speed code.

·         Listen for the confirmation tone.

To call someone on your list:

·         Lift the handset and listen for the dial tone.

·         Dial the one-digit speed code, then press the # key.

To program your Speed Calling list:

·         Life the handset and listen for the dial tone.

·         Press *75.

·         Listen for the dial tone.

·         Dial a two-digit speed code (from 20 through 49).

·         Dial the telephone number you wish to assign to that speed code.

·         Listen for the confirmation tone.

To call someone on your list:

·         Lift the handset and listen for the dial tone.

·         Dial the two-digit speed code, then press the # key.

To Review A Speed Dial List:

·         Lift the handset and listen for the dial tone.

·         Dial *78 or *79.

·         Press and quickly release the switchhook to place the first person on hold.

·         Listen for the dial tone.

·         Dial the third person’s phone number.

·         When the third person answers, you can talk privately before making it a three-way conversation.

·         To make the three-way connection, press and quickly release the switchhook.  You can now talk with both people at the same time.

To cancel the three-way connection:

·         If the third person did not answer or you wish to disconnect them, just press and quickly release the switchhook.  You’ll be reconnected to the person holding.

·         Of, if either of the people hang up, you can continue talking with the remaining person.

To end the call completely:

·         Simply hang up.

Dial *09 from you home phone.

Enter your password.  (Last four digits of your home phone number.)

Press 5 to record your personal greetings.

Press 1 to record your forward no answer greeting, when finished press #.

Press 3 to record your forward on busy greeting, when finished press #.

Press * to return to the main menu.

If you want to change your password press 3, (recommended).

Enter your new password followed by the #.

Enter your new password again followed by the #.

Press * to disconnect when you are finished.

Accessing your messages from home:

Dial *09 from your home phone.

Enter your password followed by the # key.

Press 1 to play your new inbox messages.

You will be informed of the number of messages you have and they will begin to play.

Follow the voice prompts to save, delete, or forward you messages.

When you are finished listening to your messages press * to disconnect.

Accessing your messages remotely:

Dial you home phone number.

When your voicemail answers press the * key.

Enter your password followed by the # key.

Press 1 to play your new inbox messages.

You will be informed of the number of messages you have and they will begin to play.

Follow the voice prompts to save, delete, or forward your messages.

When you are finished listening to your messages press * to disconnect.