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Harlan Municipal Utilities is a customer-oriented utility providing electric, gas, water, local and long distance telephone service, cable TV and High Speed Internet. Click here for information on electric, gas and water service. Our Customer Service Representatives are knowledgeable and friendly. They are willing to discuss any services, billing questions or problems you might have.

• Our goal is to provide our customers with the best possible service at the lowest possible cost.

• The benefits of having a municipal utility in Harlan are many and varied.

  	Meet our Staff / Who to Call
  	Community Benefits
  	Service Request
  	Change of Address
  	Bill Assistance
  	Special Programs
  	Computer Training

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Service Request

If you are a new resident moving into Harlan Municipal Utilities' service territory, please contact the HMU Customer Service Department at (712)755-5182. You will be asked to come into the office and complete an application for service. No deposit is required as long as you can provide a good credit reference from your last utility provider covering a minimum of 6 months service. HMU provides local and long distance telephone service, Cable TV and High Speed Internet. We also provide electric, gas and water service. Click here for information on electric, gas and water. Return to Top Change of Address/Final Read Request When a move requires a change in service, please contact our Customer Service Department at (712)755-5182. Let us know about your move a week to ten days in advance to ensure uninterrupted service. In addition, if you are leaving HMU's service territory and have been using our cable TV or Internet service, you will need to make arrangements to return any equipment you have. Failure to return cable TV or internet equipment will result in your being charged for the equipment. Return to Top   Customer Bill Assistance HMU Customer Service Department Personnel are available to consult with customers who may find it difficult to pay their utility or telecom bills. This service may include referrals to local agencies who can provide assistance to meet emergency situations. HMU will, in most cases, provide payment agreement options to help customers during financially difficult periods. Click here for information on LINK-UP and Lifeline programs Return to Top